About Us
Skylux is the perfect partner for your business because we are committed to providing top-notch solutions and exceptional customer service. Our team of experts has the skills and experience necessary to understand your specific needs and tailor our offerings to meet them.
Our partnerships with industry leaders like Genesys Cloud ensure that we are able to provide the most cutting-edge technology and features to our clients. Trust Skylux to elevate your business and drive success
23 years of experience with Multichannel Contact Center Products from Genesys (installation, customization, CRM integration, etc.)
Celebrating over 17 years of partnership with Genesys Inc.
Engineers with an average experience of 12+ years in handling Genesys products and services.
Experience in implementing and maintaining Multi-Site/Multi-Continental Contact Center Systems.
Intelligent Assistant/Chatbot Development using artificial intelligence technologies and services.
Complex Customization and Integration experience in voice recognition, CRM, Skype for Business, Main Frame, and more.
Proven contract SLA records of 99.98 system uptime maintenance for a Mission-Critical Service Center.
Cost-effective onshore and offshore service & support model for customers.
Experience in government, technology, insurance, and financial verticals as well as large BPO/call centers.
Remote Infrastructure Management experience.
Custom software and web applications development experience.
24/7 support and “follow the sun” delivery for satisfied customers around the globe.
Skylux engineers and Consultants
are geographically spread over various regions, including the United States and India, to offer the best of reach, “follow the sun” support, and a cost-effective solution for our customers.
Skylux engineers and Consultants
are geographically spread over various regions, including the United States and India, to offer the best of reach, “follow the sun” support, and a cost-effective solution for our customers.
